IN-STORE OR VIRTUAL
Consultations
Custom design
Collaborate with our expert designers to bring your vision to life- from engagement rings to personalised everyday treasures.
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Heirloom re-desgin
We take special care in collaborating with you to ensure your jewellery's rich history shines brilliantly into the future.
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Gold swap
Exchange unloved or broken pieces for something new, while keeping precious resources in sustainable circulation.
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After Care
Black Finch pieces are crafted to last lifetimes, but just like all precious things, require some care. Our team of skilled in-house jewellers are equipped for a range of jewellery after-care services.
Cleaning
Drop into our Collingwood Flagship for an on-the-spot express clean of your Black Finch piece.
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Re-sizing
Most rings can be adjusted up or down two sizes; more complex changes will be assessed by our team.
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Repair
Our pieces are crafted to endure, but daily wear can take its toll. Our in-house jewellers are here to help.
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Refresh & resurface
Complimentary annual maintenance for your Black Finch ring involving a deep clean, re-finish, and claw tightening.
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Valuations
For a fee of $150 our team can arrange a third-party valuation so you can insure your Black Finch piece with confidence.
Get in touchPrices & Timeframes
Complexity of the design, or the range in size change, may require a remake of the ring.
We will provide you with a quote before commencing.
Up/ Down 1 to 2 Sizes from $100 - 10 days
Up/ Down 2+ Sizes to be quoted
Each repair is quoted on a case by case basis, however our Price List can be referred to as a guide for common repairs.
Broken Chain $35 - 7 days
Broken Claw $40 - 14 days
Ring Reshape $35 - 10 days
Clasp Replacement $50 - 10 days
Stone Replacement Quoted
Earring Post Replacement $50 - 12 days
This is an annual complimentary service for rings made by Black Finch. Shipping is incurred by the customer if unable to drop-off in store. Please allow 3 business days for completion.
$150 - 10 days
Please note, we will request you bring your piece back to us in order to get it valued.