IN-STORE OR VIRTUAL
CONSULTATIONS

CUSTOM DESIGN
Collaborate with our expert designers to bring your vision to life- from engagement rings to personalised everyday treasures.
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HEIRLOOM RE-DESIGN
We take special care in collaborating with you to ensure your jewellery's rich history shines brilliantly into the future.
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VISIT US
Drop by our Collingwood showroom to explore current collections or make an appointment to talk with a designer about your own custom piece.
BY APPOINTMENT
AFTER CARE
Black Finch pieces are crafted to last lifetimes, but just like all precious things, require some care. Our team of skilled in-house jewellers are equipped for a range of jewellery after-care services.

cleaning
Drop into our Collingwood Flagship for an on-the-spot express clean of your Black Finch piece.
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Re-sizing
Most rings can be adjusted up or down two sizes; more complex changes will be assessed by our team.
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REPAIR
Our pieces are crafted to endure, but daily wear can take its toll. Our in-house jewellers are here to help.
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REFRESH & RESURFACE
Complimentary annual maintenance for your Black Finch ring involving a deep clean, re-finish, and claw tightening.
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VALUATIONS
For a fee of $120 our team can arrange a third-party valuation so you can insure your Black Finch piece with confidence.
GET IN TOUCH →prices & timeframes
Complexity of the design, or the range in size change, may require a remake of the ring.
We will provide you with a quote before commencing.
Up/ Down 1 to 2 Sizes from $100 - 10 days
Up/ Down 2+ Sizes to be quoted
Each repair is quoted on a case by case basis, however our Price List can be referred to as a guide for common repairs.
Broken Chain $35 - 7 days
Broken Claw $40 - 14 days
Ring Reshape $35 - 10 days
Clasp Replacement $50 - 10 days
Stone Replacement Quoted
Earring Post Replacement $50 - 12 days
This is an annual complimentary service for rings made by Black Finch. Shipping is incurred by the customer if unable to drop-off in store. Please allow 3 business days for completion.
$120 - 10 days
Please note, we will request you bring your piece back to us in order to get it valued.